Welcome to Pebb — your all-in-one employee management platform for frontline and office teams.

This handbook explains the basics of how to use Pebb the right way. It covers the main features, how they work together, and how a company can use Pebb to manage employees across stores, restaurants, hotels, construction sites, warehouses, offices, and multi-location teams.

Pebb is built around one simple idea:

Your people, communication, schedules, tasks, documents, files, time tracking, events, forms, and company knowledge should live in one connected place.

No more jumping between WhatsApp, spreadsheets, email, Google Drive, paper forms, separate scheduling tools, and random chat groups.

Pebb brings everything together.

Pebb has two main layers:

Understanding this is the key to using Pebb well.

Some features belong to the whole company, not to one specific Space.

These include:

People Directory
Your full employee directory, profiles, teams, branches, managers, and org chart.

Team Chat
Your organization-wide messaging system for 1-to-1 chats, group chats, voice calls, and video calls.

Time Off
Your company’s PTO and leave management area.

These tools help everyone stay connected across the full organization.

Most operational tools in Pebb live inside Spaces.

A Space is a dedicated area for a group of people. A Space can be based on a branch, location, team, department, project, job site, or company-wide purpose.

For example:

Each Space can have its own features turned on.

A Space can include:

This means each team gets only what it needs.

A hotel may use Spaces for Housekeeping, Front Desk, Maintenance, and Everyone.
A retail company may use one Space per store.
A construction company may use one Space per job site.
A restaurant group may use one Space per location, plus a managers Space.

This keeps work clean, focused, and easy to manage.

A good Pebb setup usually starts with this structure:

The Everyone Space should include all employees.

Use it for:

This is the Space where everyone sees the information that applies to the whole company.

Then create more focused Spaces.

For example:

A retail company may create:

A restaurant group may create:

A hotel may create:

A construction company may create:

Each Space should include the people who actually need to work together.

Not every Space needs every feature.

For example:

The Everyone Space may need:

The NY Store Space may need:

The Managers Space may need:

The Construction Site A Space may need:

This keeps Pebb simple for employees.

The People Directory is the company-wide employee directory.

It helps employees find coworkers, see roles, understand teams and branches, view employee profiles, and send messages.

The People Directory is not limited to one Space. It represents the whole organization.

Use it to:

Each employee profile can include:

The People Directory is especially helpful for companies with multiple locations or frontline workers who do not know everyone personally.

A hotel employee can find someone from Maintenance.
A retail worker can find their branch manager.
A construction worker can find the field manager for the site.
A new hire can open the org chart and understand who reports to whom.

Best practice: keep profiles updated. Make sure every employee has the right role, branch, team, and manager.

Team Chat is Pebb’s organization-wide messaging system.

It sits outside the Spaces view as a separate category.

Use Team Chat for fast conversations:

Team Chat supports:

Use 1-to-1 chats for private conversations.
Use group chats for teams, branches, managers, or projects.
Use voice calls when typing is too slow.
Use video calls when someone needs to show something visually.

For example:

A front desk employee can video call Maintenance about a room issue.
A construction supervisor can call a worker on site.
A restaurant manager can create a Dinner Shift group chat.
A retail manager can message the NY Team during a busy sale.

Best practice: use Chat for quick communication, but do not use it as the permanent home for policies or procedures. Long-term knowledge should go in the Knowledge Library.

The News Feed is where teams share updates, announcements, daily messages, important posts, polls, media, and team conversations.

News Feed lives inside Spaces.

That means each Space can have its own feed.

Use News Feed for:

A News Feed post can include:

Important posts require employees to click Acknowledge.

Use this for things employees must read, such as:

Managers can see how many people acknowledged the post.

Polls help collect quick feedback.

Use polls for:

News Feed posts can be sent through mobile notifications and email notifications, depending on what the company wants.

Use notifications for important posts.
Use silent posts for casual or non-urgent updates.

Best practice: use the Everyone Space for company-wide announcements and branch/team Spaces for local updates.

Shift Scheduling helps managers create, assign, publish, and manage employee schedules.

It lives inside Spaces and works on web and mobile.

Use Shift Scheduling for:

Key capabilities include:

Assigned shifts are given to specific employees.

Use them when a manager knows exactly who should work.

Open shifts are available for employees to claim.

Use them when you need coverage but do not know who will take the shift yet.

For example, a restaurant can create four open evening shift slots and let available employees claim them.

Draft mode lets managers build the schedule before employees see it.

This is useful when planning next week’s schedule.

Publishing makes the schedule official.

When publishing, managers can choose whether to notify assigned employees, notify all Space members, or publish without notifications.

Templates help managers reuse common schedules.

Use daily, weekly, monthly, or custom templates for recurring staffing patterns.

Best practice: create Spaces by branch or location when schedules are location-specific. A New York store should have its own shift schedule, separate from the Boston store.

Clock In is Pebb’s employee time tracking feature.

It helps employees start and end work sessions, while managers review work hours, break time, locations, and timesheet reports.

Clock In lives inside Spaces and works on web and mobile.

Use Clock In for:

Key capabilities include:

When enabled, Pebb can capture GPS location when members start and end sessions.

When enabled, employees must be near a branch location to clock in.

This is useful for stores, restaurants, hotels, warehouses, and job sites.

Managers can manually create sessions when employees forget to clock in or clock out.

Best practice: use Clock In inside the Space where the work happens. If employees work at different branches, create branch Spaces and configure location settings for each branch.

Time Off helps companies manage PTO, vacation days, sick leave, unpaid leave, and other employee leave requests.

It sits under the People area and works on web and mobile.

Use Time Off for:

Key capabilities include:

Time Off summaries show:

Request statuses include:

Best practice: review Time Off before creating shift schedules. This helps managers avoid assigning employees who already have approved leave.

Tasks help teams assign work, set deadlines, and track completion.

Tasks live inside Spaces and work on web and mobile.

Use Tasks for:

A task can include:

Private tasks are visible only to the task owner and assigned people.

Use them for personal or sensitive work.

For example:

Public tasks are visible to the Space.

Use them when the task is relevant to the team.

For example:

Best practice: use Tasks when a message needs to become trackable work. If something must be done, do not leave it buried in chat.

Events gives each Space a shared Team Calendar.

Use Events for:

Events live inside Spaces and work on web and mobile.

Key capabilities include:

Pebb can connect with Google Calendar so events created in either platform appear in both.

This is useful for companies that already use Google Calendar but want employees to see events inside Pebb too.

Best practice: use the Everyone Space Team Calendar for company-wide events, and branch/team calendars for local events.

The Knowledge Library, also called Wiki, is the central hub for documents, guides, and policies.

It lives inside Spaces and works on web and mobile.

Use the Knowledge Library for:

The Knowledge Library is organized into:

Topics are categories or folders for documents.

Examples:

Documents are the actual pages inside a topic.

Examples:

Documents can include:

Best practice: use the Knowledge Library for anything employees may need to find again later. If it should be remembered, documented, or reused, put it in the Wiki.

Files gives every Space a simple file storage area, similar to a lightweight Google Drive inside Pebb.

It lives inside Spaces and works on web and mobile.

Use Files for:

Files are organized into:

Key capabilities include:

Best practice: use Files for actual file storage. Use Knowledge Library for written guides and policies.

For example:

Upload the employee handbook PDF to Files.
Create an “Attendance & Punctuality” article in the Knowledge Library.

Upload an inventory spreadsheet to Files.
Create a “How to complete inventory count” guide in the Knowledge Library.

Digital Forms lets teams create, share, collect, and track custom forms.

Forms live inside Spaces and work on web and mobile.

Use Digital Forms for:

A form can include:

Use mandatory forms when every employee in the Space must submit the form.

Examples:

Enable multiple submissions for recurring forms.

Examples:

Disable multiple submissions for one-time forms.

Examples:

Managers can view who submitted and who did not.

This is useful for required forms, HR documents, and compliance processes.

Best practice: use Digital Forms whenever you need structured information from employees, not just a message.

Pebb becomes much stronger when features are used together.

Here are a few examples.

Use People Directory to invite the employee and assign their branch, team, and manager.

Use Knowledge Library to create a “New Employee Onboarding” topic with first-day guides.

Use Tasks to assign onboarding steps.

Use Forms to collect tax files or employee information.

Use News Feed to welcome the new hire.

Use Team Chat so the new hire can message their manager.

Use Shift Scheduling to assign their first shifts.

Use Clock In to track their work time.

Use a NY Store Space for the branch.

Turn on:

Use News Feed for store updates.
Use Shifts for weekly schedules.
Use Clock In for employee hours.
Use Tasks for opening and closing work.
Use Forms for inventory counts.
Use Files for PDFs and spreadsheets.
Use Wiki for store procedures.

Create Spaces for:

Use News Feed for menu updates.
Use Tasks for closing duties.
Use Forms for cleaning checklists.
Use Shifts for scheduling.
Use Clock In for time tracking.
Use Wiki for food safety rules.
Use Team Chat for quick coordination during service.

Create Spaces for:

Use Events for department meetings.
Use Tasks for maintenance follow-ups.
Use Forms for room inspections.
Use Files for floor plans and HR documents.
Use Wiki for guest service procedures.
Use News Feed for daily briefings.
Use Team Chat for urgent communication.

Create Spaces for:

Use Clock In with geolocation for job site time tracking.
Use Files for permits and safety documents.
Use Wiki for site safety rules.
Use Forms for incident reports and inspections.
Use Tasks for action items.
Use News Feed for site updates.
Use Team Chat and video calls for field communication.

Pebb gives admins control over who can create, modify, and manage different features.

A simple permission setup:

Best practice: allow employees to contribute where helpful, but limit destructive actions like deleting, modifying, or changing official content.

Notifications are powerful, but they should be used carefully.

Use notifications for:

Avoid notifying everyone for every small update.

Use silent posts for casual updates.
Use acknowledgements for must-read posts.
Use mobile notifications for urgent updates.
Use email notifications when something needs stronger visibility.

Good communication is not about sending more messages. It is about sending the right message in the right place.

This is one of the most important parts of using Pebb well.

Fast conversations.

Examples:

Updates people should see.

Examples:

Work that needs to be completed.

Examples:

Information people need to find again.

Examples:

Uploaded files and documents.

Examples:

Structured information you need to collect.

Examples:

Anything happening at a specific time.

Examples:

Who works when.

Examples:

Tracking working time.

Examples:

Employee leave.

Examples:

Managers should use Pebb as the daily operating system for their team.

A good weekly rhythm may look like this:

Before the week starts:

During the week:

End of week:

Employees should use Pebb as their main work app.

A simple employee routine:

When starting work:

During work:

Before leaving:

When planning ahead:

Many companies have two worlds:

Office employees use tools like email, calendars, drives, and project apps.
Frontline employees often rely on texts, WhatsApp, paper notes, bulletin boards, or verbal updates.

Pebb brings both worlds together.

Office teams get structure.
Frontline teams get mobile access.
Managers get visibility.
Employees get one place to work from.

Pebb helps companies manage:

All in one employee app.

The best way to use Pebb is to keep things simple and intentional.

Create Spaces that match how your company actually works.
Use News Feed for updates.
Use Chat for conversations.
Use Tasks for action.
Use Wiki for knowledge.
Use Files for documents.
Use Forms for structured submissions.
Use Events for meetings.
Use Shifts for schedules.
Use Clock In for work hours.
Use Time Off for PTO.
Use People Directory to keep everyone connected.

When every feature has a clear purpose, Pebb becomes much more than a set of tools.

It becomes the home base for your team.