Pebb’s Shift Scheduling feature helps managers build clear work schedules for their teams, assign people to shifts, create open shifts employees can claim, track availability, manage time off, estimate labor costs, notify employees, and keep everyone aligned from one place.

The feature is available on both web and mobile, so managers can create and publish schedules from a desktop, while employees can view, accept, decline, claim, or check their shifts directly from the Pebb mobile app.

Shift Scheduling lives inside a Space. That means each schedule belongs to the specific group of people inside that Space. For example, a company can create one Space for the New York branch, another Space for the Boston branch, and another Space for Everyone. Each Space can have only the features that are needed inside it, such as Shifts, Chat, News Feed, Tasks, Wiki, Forms, and more.

This makes scheduling flexible for teams with different locations, departments, branches, projects, or job types.

Shift Scheduling is used to plan who works, when they work, where they work, and what role they are covering.

It is especially useful for companies with frontline, hourly, or location-based employees, such as:

Retail stores that need cashiers, floor staff, stockroom workers, and store managers scheduled across weekdays and weekends.

Restaurants that need chefs, waiters, hosts, bartenders, dishwashers, and shift leaders assigned to different service hours.

Hotels that need front desk agents, housekeepers, maintenance teams, night managers, and food service staff scheduled across several departments.

Construction companies that need workers, supervisors, operators, and site leads scheduled by project or job site.

Healthcare, clinics, warehouses, cleaning companies, field teams, logistics teams, and any organization where people work different shifts instead of a fixed office schedule.

Instead of managing shifts in spreadsheets, WhatsApp groups, paper boards, or disconnected scheduling tools, Pebb brings the schedule into the same app your team already uses for communication, updates, files, forms, tasks, and employee profiles.

Every Shift Schedule belongs to a Space.

A Space is a dedicated area for a group of people. A Space can represent a branch, department, team, site, project, or any other group inside your organization.

For example:

A restaurant group can create one Space for each restaurant location.

A hotel can create separate Spaces for Front Desk, Housekeeping, Maintenance, and Everyone.

A construction company can create one Space per job site.

A retail chain can create Spaces for each store branch, while also keeping one Everyone Space for company-wide updates.

When Shift Scheduling is enabled inside a Space, only the members of that Space are part of that schedule. This keeps schedules clean and relevant. A manager in the New York Space does not need to see or manage shifts for Boston unless they are also part of that Space.

The main Shift Schedule screen is where managers build and manage the weekly, daily, or monthly schedule.

At the top of the page, managers can move between different scheduling tools:

Assigned Shifts
Shows shifts that are already assigned to specific employees or shifts that have been created and published.

Open Shifts
Shows shifts that are available for employees to claim. This is useful when managers need coverage but do not want to manually choose the employee.

Refresh icon
Reloads the schedule and updates the view.

Templates
Allows managers to save a schedule as a template or load a saved schedule template. This is useful for teams with repeating weekly patterns.

Sales
Allows managers to add sales entries for a selected date range. This can help compare labor hours and labor cost against sales.

Report
Allows managers to download a shift summary report for a selected date range.

Notify
Allows managers to send schedule notifications to employees.

My Availability
Allows the user to add unavailable time or request time off.

Create Shift
Opens the shift creation window.

Publish
Publishes draft shifts. If there are draft shifts waiting, the button shows how many drafts will be published.

Day / Week / Month view
Lets the manager switch between daily, weekly, and monthly schedule views.

Navigation arrows
Move the schedule backward or forward by day, week, or month, depending on the current view.

Pebb gives managers several ways to look at the schedule.

Week view shows the full week, usually from Monday to Sunday. This is the main planning view for most teams.

Managers can see each member or role listed on the left and the days across the top. Shifts appear as blocks inside the calendar.

This is useful when building a weekly schedule, checking total coverage, spotting empty days, and seeing who is already assigned.

Day view focuses on one day at a time. It is useful when a manager wants to see the exact flow of the day, especially in teams with many overlapping shifts.

For example, a restaurant manager can check if there is enough coverage between lunch and dinner. A hotel manager can check who is working during the morning checkout rush.

Month view gives a wider planning view. It is useful for reviewing upcoming schedules, planning around holidays, and checking shift patterns across several weeks.

The schedule can be organized in different ways using the dropdown on the left side.

This view groups the schedule by employees. Each person appears in a row, and their shifts appear across the calendar.

This is useful when you want to see each employee’s weekly workload, who is scheduled on which day, and who may be missing shifts.

In this view, each employee row can show details such as:

Employee name
Employee profile photo
Job title or role
Work hours
Total hours
Pending shift response time, when relevant

This view groups the schedule by roles instead of people.

For example, the left side may show roles like:

No Role
Team Lead
Coordinator
Team Member
Support
Chef

This is useful when coverage matters more than the person at first. A restaurant manager may want to make sure there are two chefs, three waiters, and one shift lead before deciding who fills each role.

In the role-based view, Pebb can also show labor cost connected to a role when an hourly wage is set.

This view shows the schedule by time of day. Hours appear on the left, and shift blocks stretch across the times they cover.

This is useful for understanding coverage across the day. Managers can quickly see if they have too many people during slow hours or not enough people during peak hours.

For example, a store manager can check if there are enough employees between 1 PM and 4 PM. A restaurant can check lunch, dinner, and closing coverage.

At the bottom of the schedule, Pebb shows a summary bar for the selected date range.

This helps managers understand the schedule without opening every shift manually.

The summary can include:

Shifts
The number of shifts created in the selected period.

Hours
The number of scheduled work hours. It can show actual planned hours compared with another total.

Shift slots
The number of shift slots filled or available. For open shifts, this helps show how many positions still need to be claimed.

Roles
The number of different shift roles used in the schedule.

Members
The number of members assigned to shifts.

Labor cost
The estimated labor cost based on role wages or shift settings.

Sales
The sales amount entered for the selected date range.

The summary gives managers a quick way to check whether the schedule makes sense before publishing it.

To create a new shift, click Create Shift.

The Create Shift window includes everything needed to define the shift, assign it, and decide whether it should be published right away or saved as a draft.

The title is the name of the shift.

Examples:

Morning Shift
Evening Shift
Chef
Front Desk
Housekeeping
Warehouse Loading
Site Supervisor
Closing Shift

The title should be clear enough that employees immediately understand what the shift is.

The note field lets managers add instructions or extra context for the shift.

For example:

“Make sure to clean the floor before the end of the shift.”
“Please arrive 10 minutes early for handover.”
“Bring safety shoes and check in with the site manager.”
“Focus on inventory count before closing.”
“Prepare breakfast station before 7 AM.”

This is useful because the employee sees not only when they work, but also what they need to know before the shift starts.

The Date & Time section controls when the shift starts and ends.

The Repeating Shift toggle is used when the same shift should happen more than once.

For example:

Every Monday morning
Every weekday from 9 AM to 5 PM
Every Friday night
Every weekend
A recurring cleaning shift
A recurring front desk shift

When this is turned off, the shift is created only for the selected date and time.

The Start section sets the date and time when the shift begins.

It includes:

Start date
Hour
Minute
AM/PM selector

For example, a shift can start on May 17 at 9:00 AM.

The End section sets the date and time when the shift ends.

It includes:

End date
Hour
Minute
AM/PM selector

For example, a shift can end on May 17 at 5:00 PM.

Pebb calculates the total shift length based on the start and end time.

The Unpaid Break toggle lets managers define whether part of the shift should be treated as unpaid break time.

When enabled, the manager can enter the break length in minutes.

For example:

A 9 AM–5 PM shift with a 60-minute unpaid break may count as 7 paid work hours instead of 8.

This is useful for restaurants, retail stores, warehouses, and field teams where employees may have scheduled breaks that should not count toward paid work hours.

Pebb supports two main ways to create shifts: assigned shifts and open shifts.

Use Assign Members when the manager already knows who should work the shift.

The manager selects one or more employees from the member list. Selected employees are marked with a checkmark.

This is useful when a manager wants to schedule specific people.

Example:

Assign Sarah and Thomas to the Friday morning shift.

Assign James as the Team Lead for the construction site.

Assign Maria to hotel front desk from 3 PM to 11 PM.

Assign Alex and two other employees to the weekend store shift.

Use Open Shift when the manager wants to create available slots that employees can claim.

Instead of assigning specific people, the manager defines how many slots are available.

For example:

4 available slots for an evening shift
2 available slots for a Saturday warehouse shift
1 available slot for a chef shift
6 available slots for an event setup crew

Open shifts are useful when the manager needs coverage but wants employees to choose based on availability.

When creating an assigned shift, the Members section includes several important options.

The search box helps managers find employees quickly.

This is useful in larger Spaces where many people belong to the schedule.

This text shows how many employees are currently selected for the shift.

For example:

“Shift assigned to 2 members”

This helps the manager confirm the number of people before saving or publishing.

This toggle automatically marks all assigned members as accepted for the shift.

When enabled, Pebb treats the assigned members as already confirmed.

This is useful when the manager does not need employees to manually accept the shift. For example, in companies where schedules are final once published.

When disabled, employees may need to accept or decline the shift, depending on the shift policy.

The Decline policy controls whether assigned employees can decline or unclaim a shift after accepting it.

When Allow is selected, members can decline or unclaim the shift after accepting it.

This gives employees more flexibility. It can be useful for teams where availability changes often, such as restaurants, retail stores, or seasonal teams.

When Don’t allow is selected, employees cannot decline or unclaim the shift after accepting it.

This is useful when the schedule is considered final, or when the company wants managers to approve any changes manually.

For example, a construction company may not want workers to drop a site shift at the last minute without manager approval.

The Allow swap requests toggle lets employees ask another teammate to take over their accepted shift.

When enabled, employees who accepted the shift can request a shift swap.

This is useful when an employee cannot work but wants to find someone else to cover the shift instead of simply declining.

Managers can set a cutoff time for swap requests.

For example:

Stop accepting swaps 1 hour before the shift starts
Stop accepting swaps 2 hours before the shift starts
Leave empty for no limit

This prevents last-minute changes that can create confusion.

For example, a restaurant may allow swaps until 2 hours before a dinner shift, while a construction site may stop swaps 24 hours before work begins.

The Shift role toggle lets managers attach a job role to the shift.

Roles help define what kind of work the shift is for.

Examples:

Chef
Team Lead
Coordinator
Support
Cashier
Front Desk
Housekeeper
Driver
Supervisor
Bartender
Cleaner
Security
Warehouse Loader

When a role is selected, it can appear on the schedule and in shift details. Roles can also help calculate labor cost when hourly wages are added.

This dropdown lets the manager choose an existing role.

The Create Role button lets the manager create a new job role directly from the shift creation window.

The Create Job Role popup includes:

Role name
The name of the job role, such as Chef, Cashier, Housekeeper, Team Lead, or Forklift Operator.

Hourly wage
An optional default hourly wage for the role. Pebb uses this as the default labor cost for shifts assigned to this role.

For example, if the Chef role has an hourly wage of $30, shifts assigned to the Chef role can be included in labor cost calculations.

Create Job Role
Saves the new role and makes it available for future shifts.

This is helpful for teams that want to understand scheduling cost by role, not only by hours.

Pebb allows each shift to include location information.

The Address field is used for the full address of the shift.

For example:

New Yorker Pizza, 828 S King St, Leesburg, VA 20175, USA

This is especially useful for teams that work across multiple branches, job sites, stores, or customer locations.

The Place field is used for the location name.

For example:

NY store
Boston branch
Main kitchen
Hotel lobby
Construction Site A
Warehouse 2
Rooftop bar
North entrance

The Place name gives employees a quick human-readable location, while the address gives the full destination.

At the bottom of the Create Shift window, managers can choose what to do with the shift.

This saves the shift or schedule structure as a template, so it can be reused later.

This is useful when the team has repeatable patterns.

For example:

A standard restaurant weekend schedule
A hotel housekeeping schedule
A retail store holiday schedule
A construction crew daily site schedule
A warehouse morning loading shift

This saves the shift without publishing it to employees yet.

Draft mode is useful when managers are still planning, checking availability, or building the full week before notifying employees.

Draft shifts can be reviewed before publishing.

Publishing makes the shift visible and active for employees.

Published shifts can notify employees depending on the notification option selected.

When there are draft shifts waiting, the Publish button shows the number of draft shifts.

For example:

Publish (1)

When clicking Publish, Pebb opens the Publish Draft Shifts window.

This window lets managers choose:

The manager selects the date range of draft shifts to publish.

Pebb shows the selected range and how many draft shifts will be published.

For example:

May 11 – May 17, 2026
1 draft shift will be published

This sends notifications only to members assigned to the published shifts.

Use this when only the employees who are working need to know.

This sends a notification to everyone in the Space about the published shifts.

Use this when the whole team needs to know the new schedule is ready, even if not everyone has a shift.

This publishes the draft shifts without sending notifications.

Use this when the manager wants the schedule published quietly or plans to notify the team later.

Closes the publish window without publishing.

Publishes the selected draft shifts.

Clicking a shift opens the Shift Details window.

This window shows the full information about the shift.

It can include:

Shift title
Shift status
Date and time
Total hours
Location
Role
Assigned members
Created by
Open shift slots
Note
Employee response status

A shift can show a status such as:

Pending
Accepted
Rejected
Unavailable

For assigned shifts, employees may appear with a status such as Pending until they accept or decline.

Shows the full shift date, start time, end time, and total hours.

Example:

Sunday, May 17, 2026
9:00 AM – 5:00 PM
Total: 8 hours

Shows the place name and address.

Example:

NY store
New Yorker Pizza, 828 S King St, Leesburg, VA 20175, USA

Shows the role assigned to the shift.

Example:

Chef

Shows which employees are assigned to the shift and their response status.

For example:

Thomas Miller — Pending

Shows who created the shift.

This helps teams understand who owns or manages the shift.

Employees can interact with shifts directly from Pebb, including from mobile.

For assigned shifts, employees can accept the shift to confirm they will work it.

This is useful when managers want confirmation from employees instead of assuming every assignment is final.

If allowed by the shift policy, employees can decline a shift.

This helps managers know early when someone cannot work, so they can find a replacement.

For open shifts, employees can claim an available slot.

The shift details page shows how many slots are available.

Example:

4 slots available
Claim Shift

When an employee claims an open shift, the available slot count updates.

If admin approval is required, the claim may need to be reviewed by a Space admin before becoming final.

Open shifts are useful when managers want employees to volunteer for available shifts.

When creating an open shift, the Members section changes from member assignment to slot settings.

This field controls how many employees can claim the open shift.

For example:

1 available slot for a chef
4 available slots for an evening shift
8 available slots for event staff
2 available slots for night security

This toggle controls whether employees can claim the shift automatically or whether a Space admin must approve the claim.

When turned off, employees can claim the shift directly.

When turned on, Space admins receive a notification to approve claims for the shift.

This is useful when managers want control over who fills important roles.

For example, a restaurant may allow anyone to claim a general floor shift, but require admin approval for a chef shift or shift lead role.

The My Availability button opens the My Availability window.

This is where employees can share when they are unavailable or request time off.

The window includes:

Employees can add a period when they cannot work.

For example:

May 18, 2026
2:40 PM – 3:40 PM

This helps managers avoid assigning shifts when someone is not available.

Unavailable time can appear on the schedule, so managers see it while planning.

Employees can request time off from the same place.

This connects scheduling with real employee availability, so managers are not planning blindly.

The My Availability screen shows existing unavailable time entries.

Each entry can include:

Date range
Time range
Delete icon

The trash icon removes an unavailable time entry.

This is useful when an employee’s plans change and they are available again.

Unavailable time and time off can appear directly on the schedule.

For example, a manager may see:

Unavailable - Time Off
Entire day
Medical procedure scheduled...

This helps managers avoid assigning employees during approved time off or unavailable periods.

It also reduces back-and-forth messages because the schedule already shows when someone cannot work.

The Notify button lets managers send schedule-related notifications for the selected week.

The Send Notifications window includes the selected date range and several notification options.

Sends a notification to all members who are assigned to shifts during the selected week.

Use this when the schedule is ready and employees should check their own shifts.

Sends a notification to everyone in the Space.

Use this when the entire team should review the schedule, including employees who may want to claim open shifts.

Sends a notification only to assigned members who have not responded to their shifts yet.

This is useful when the schedule has already been published, but some employees still have not accepted or declined.

Sends the selected notification.

The button may remain disabled until a notification option is selected.

Templates help managers save time by reusing schedules instead of rebuilding them manually every week.

There are two main template actions:

Save Schedule Template
Load Schedule Template

The Save Schedule Template window lets managers save shifts from a selected date range as a reusable template.

Managers can choose:

Day
Week
Month
Custom

This controls the length of the schedule template.

For example:

A daily template for a standard Monday
A weekly template for a normal store schedule
A monthly template for a repeating staffing pattern
A custom template for a holiday event or construction phase

The manager selects the date range to save.

Pebb shows how many shifts will be saved.

For example:

May 11 – May 17, 2026
3 shifts will be saved

Saves the selected shifts as a template.

The number on the button shows how many shifts will be included.

The Load Schedule Template window lets managers reuse a saved template.

It shows saved templates with information such as:

Template name
Number of shifts
Template length, such as 7 days
Delete icon

This field controls the date where the loaded template should begin.

For example, if a weekly template starts on Monday, the manager can load it into the next Monday’s schedule.

Loads the selected template into the schedule.

If no template or valid date is selected, the Load button may be disabled.

The trash icon removes a saved template.

This is useful for old schedules, outdated staffing patterns, or templates that are no longer needed.

The Sales button opens the Sales window.

This lets managers add sales entries for a selected date range and compare sales against labor scheduling.

The Sales window includes:

Controls the date range shown.

Creates a new sales entry.

Each sales entry can show:

Date
Entry type, such as Day
Sales amount

For example:

2026-05-17
Day
$1,000.00

The edit icon lets managers change an existing sales entry.

The trash icon removes the sales entry.

Shows totals for the selected date range.

For example:

days: 1
total sales: $1,000.00

Shows totals for all entries displayed.

This is useful for managers who want to compare scheduled labor cost with actual or expected sales.

For example, a restaurant can check if labor is too high compared with sales on slow weekdays. A retail store can compare weekend staffing against weekend revenue.

The Report button opens the Report window.

Reports help managers download a shift summary for a selected date range.

The Report window includes:

Shows the selected reporting period.

Example:

May 11 – May 17, 2026

Managers can manually choose the dates for the report.

Downloads the shift summary report.

This is useful for payroll preparation, operations review, labor planning, management reporting, and checking employee hours.

Closes the report window without downloading.

In the Shift Details window, managers may see several action buttons at the top.

Removes the shift from the published schedule.

This is useful when a shift was published by mistake or should no longer be visible as active.

The link icon copies a direct link to the shift.

This is useful when a manager wants to share a specific shift in chat or with another admin.

The copy icon duplicates the shift.

This is useful when creating similar shifts quickly.

For example, a manager can duplicate a 9 AM–5 PM shift and change only the date, role, or assigned member.

The pencil icon opens the shift for editing.

Use this to change the title, time, note, location, role, members, swap policy, or other details.

The X closes the Shift Details window.

Pebb allows admins to control who can create, modify, and view shifts.

Inside the Space settings, Shift Scheduling can be turned on or off.

This enables or disables the Shift Scheduling feature inside the Space.

When enabled, the Space can use shift planning, assignment, open shifts, availability, reports, templates, and related scheduling tools.

This option allows the Space to use the default permission setup.

If disabled, admins can customize permissions.

Controls who can create new shifts.

Available permission options can include:

Everyone
Admins & Managers
Admins Only

For example, a company may allow only admins and managers to create shifts, while employees can only view or claim them.

Controls who can edit or change existing shifts.

This is usually more restricted than creating shifts because editing a published schedule can affect employees.

For example, a hotel may allow department managers to modify shifts, but not regular team members.

Controls who can see all shifts in the Space.

Some companies want everyone to see the full team schedule. Others may prefer employees to see only their own shifts.

A retail store can create a Space for each branch. Inside each branch Space, managers can schedule cashiers, floor staff, stockroom employees, and shift leads.

They can create open shifts for busy weekends, assign specific employees to closing shifts, and use sales tracking to compare labor cost against store revenue.

Example:

New York Store Space
Morning Shift: 9 AM–5 PM
Role: Cashier
Available slots: 4
Require admin approval: off
Notify all Space members when published

A restaurant can use roles like Chef, Waiter, Host, Bartender, Dishwasher, and Shift Lead.

Managers can create recurring lunch and dinner shifts, add unpaid breaks, set hourly wages for roles, and allow employees to swap shifts up to a set number of hours before the shift starts.

Example:

Dinner Shift
5 PM–11 PM
Roles: Chef, Waiter, Bartender
Note: “Please arrive 15 minutes early for dinner setup.”
Allow swap requests until 2 hours before the shift

A hotel can create Spaces for departments such as Front Desk, Housekeeping, Maintenance, and Food & Beverage.

Each department can manage its own schedule while the Everyone Space is used for company-wide updates.

Example:

Housekeeping Space
Morning Room Turnover Shift
8 AM–4 PM
Available slots: 8
Place: Main building
Address: Hotel location
Notify assigned members after publishing

A construction company can create a Space for each job site.

Managers can schedule workers by role, add the site address, assign a supervisor, and make sure employees know exactly where to show up.

Example:

Site A Space
Shift title: Concrete Crew
Start: 6 AM
End: 2 PM
Role: Site Worker
Place: Project Site A
Address: Full job site address
Note: “Bring safety shoes and meet at the east gate.”

A warehouse can use Shift Scheduling to manage loading teams, forklift operators, inventory teams, and night shifts.

Managers can use hours-of-day view to make sure there is enough coverage during inbound and outbound shipment windows.

Example:

Loading Shift
1 PM–9 PM
Open shift with 4 slots
Require admin approval: on
Role: Warehouse Loader

Create a separate Space for each branch, site, or department when schedules should be managed separately.

Use roles when you care about coverage by job type, not just by employee name.

Use open shifts when you want employees to pick up available work.

Use admin approval for open shifts that require specific skills or manager review.

Use draft mode when building a schedule before it is final.

Publish with notifications when employees need to take action.

Use “Notify Pending Responses” to remind only the people who have not replied.

Add notes to shifts when there are important instructions.

Use unpaid breaks when you want scheduled hours and paid hours to be more accurate.

Save schedule templates for repeating weekly patterns.

Use reports when preparing payroll or reviewing labor hours.

Use sales entries when you want to compare labor cost with revenue.

Encourage employees to update My Availability so managers can avoid scheduling conflicts.

Shift Scheduling in Pebb is not just a calendar. It connects scheduling with the rest of the employee experience.

Managers can create schedules, assign employees, publish shifts, notify the team, track responses, manage availability, review labor cost, and download reports.

Employees can check their shifts, accept or decline, claim open shifts, request time off, and update availability from the same app they already use for team communication.

Because shifts live inside Spaces, every branch, department, location, or project can have its own schedule, members, permissions, and workflow.

For companies with frontline and office teams, this keeps the schedule simple, clear, and connected to the rest of the work happening in Pebb.