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People Directory in Pebb: A Complete Guide to Employee Profiles, Team Structure, Search, Org Chart, and People Management

Learn how to use Pebb’s People Directory to search employees, view profiles, filter by team or branch, open the org chart, send messages, invite people, manage users, and understand your organization from web or mobile.

Pebb’s People Directory is the central employee directory for the whole organization. It helps everyone find coworkers, understand who works where, see each employee’s role, team, branch, manager, and profile information, and quickly start a conversation.

Unlike Space-based features such as News Feed, Files, Tasks, Wiki, Events, Shifts, and Forms, the People Directory is organization-wide. It is not limited to one Space. This means the directory gives employees and managers a full view of the people across the company, including different teams, branches, roles, and managers.

The People Directory is also available on the Pebb mobile app, so employees can search for coworkers, open employee profiles, view team and branch information, and send messages directly from their phone.

For companies with frontline and office employees, this is one of the simplest ways to help people understand “who’s who” across the organization.


What is the People Directory used for?

The People Directory is used to help employees find and understand the people in their organization.

Instead of asking around, searching old messages, or guessing who belongs to which team, employees can open the directory and quickly find the person they need.

Teams use the People Directory for:

Finding coworkers
Searching employees by name
Viewing employee roles and titles
Seeing who belongs to which team
Seeing who works in which branch
Understanding managers and reporting lines
Opening employee profiles
Starting a direct message
Viewing the organization chart
Inviting new people
Managing users
Editing employee details
Assigning admin or manager roles
Removing users when needed

The goal is simple: every employee should be able to find the right person quickly.


People Directory is organization-wide

The People Directory is not tied to a specific Space.

It represents the full organization.

That makes it different from Space features, where each Space has its own members and tools. The directory is the company-wide people layer that helps everyone understand the full team.

For example:

A retail employee in the NY Store can find someone from the Main Office.

A hotel front desk manager can search for a maintenance team member.

A restaurant employee can find their operations manager.

A construction worker can see who their field manager is.

A warehouse employee can find the right team lead.

An office employee can view the whole org chart.

This helps companies stay connected even when people are spread across branches, departments, shifts, or job sites.


Main People Directory screen

The main People Directory screen shows all organization members.

The screen includes:

Directory tab
Time Off tab
Search people
Refresh button
People count
List view
Chart view
Team filter
Branch filter
Invite people button
Employee list
Employee action menu
Admin labels
Employee profile access


Directory tab

The Directory tab shows the people in the organization.

This is where users can browse, search, filter, and open employee profiles.

The Directory tab is separate from the Time Off tab, which is used for PTO and leave management.


Time Off tab

The Time Off tab sits next to Directory.

This gives managers and employees a quick way to move from employee information to PTO management.

For example, a manager can review an employee in the Directory and then move to Time Off to check their leave history or requests.


Search people

The Search people field lets users search for employees.

Users can search by name, and depending on the organization setup, they may also search by role, team, branch, or username.

Examples:

Alex
James
Sarah
Manager
Team Lead
Operations
Main Office
Field worker

This is useful for larger organizations where scrolling through the full employee list would take too long.


Refresh button

The refresh icon reloads the directory.

Use it when a new employee was added, a user was updated, a role changed, or the directory needs to show the latest information.


People count

The people count shows how many people are currently displayed.

For example:

5 people

This count can change depending on filters and search results.


Filtering the People Directory

The People Directory includes filters to help narrow the employee list.

Select team

The Select team dropdown filters the directory by team.

For example:

Operations Team
Sales Team
Support Team
Kitchen Team
Housekeeping
Maintenance
Front Desk
Warehouse Team
Field Team

This is useful when managers want to see only employees in a specific team.


Select branch

The Select branch dropdown filters the directory by location or branch.

For example:

Main Office
NY Store
Boston Branch
Warehouse 2
Hotel Downtown
Construction Site A

This is especially helpful for companies with multiple locations.

A retail company can filter by store.
A hotel group can filter by property.
A construction company can filter by job site.
A warehouse company can filter by facility.


List view

The List view shows employees in a simple list.

Each employee row can include:

Profile photo
Employee name
Username
Role or title
Branch label
Team label
Admin label
Three-dot action menu

Example employees shown:

Alex Thompson — Team Member
James Chen — Team Lead
Maria Garcia — Coordinator
Sarah Johnson — Operations Manager
Thomas Miller — Manager


Employee name

The employee name is shown clearly so users can identify the person.

Example:

Alex Thompson


Username

The username appears below the employee name.

Example:

@alex.t

Usernames help employees identify and mention the right person.


Role or title

The role or title appears next to the username.

Examples:

Team Member
Team Lead
Coordinator
Operations Manager
Manager

This helps employees understand what each person does.


Branch label

The branch label shows where the employee belongs.

Example:

Main Office

For companies with multiple locations, this makes it easy to understand where someone works.


Team label

The team label shows which team the employee belongs to.

Example:

Operations Team

This is useful for organizing people by department or function.


Admin label

Some users may have an Admin label.

This shows that the employee has admin-level permissions in the organization.

For example, Thomas Miller appears with an Admin label.

This helps identify who has higher management or administrative access.


Employee action menu

Each employee row can include a three-dot menu.

This menu gives admins or authorized users access to user management actions.

Actions can include:

View user
Edit user
Set as Admin
Set as Manager
Delete user

The available actions may depend on the viewer’s permissions.


Chart view

The Chart view shows the organization structure visually.

This works like an org chart.

Instead of showing employees as a list, it shows reporting relationships in a chart layout.

For example:

Thomas Miller appears at the top as Manager.

Below Thomas, the team includes:

Alex Thompson
James Chen
Maria Garcia
Sarah Johnson

This helps employees understand reporting lines, manager relationships, and team structure.


Why use Chart view?

Chart view is useful when employees need to understand the company structure.

For example:

A new hire wants to know who their manager is.

A manager wants to review the team layout.

An employee wants to understand who belongs to a department.

A company wants to make reporting lines clearer.

Chart view is especially useful for growing companies where people may not know everyone yet.


Invite people

The Invite people + button lets admins or authorized users invite new employees to Pebb.

This is used when adding new team members to the organization.

For example:

A retail store hires a new cashier.

A hotel adds a new housekeeper.

A restaurant adds a new server.

A construction company adds a new field worker.

An office team adds a new manager.

Once invited, the new employee can join the organization and appear in the People Directory.


Employee profile

Clicking an employee opens their full employee profile.

The profile gives more detail about that person and helps other employees understand who they are, where they work, and how to contact them.

An employee profile can include:

Profile photo
Cover image
Name
Role or title
Username
Send message button
Branch
Team
Birthday
Manager
Bio
Employee posts feed
Refresh button


Profile photo and cover image

The profile page shows a large visual header with the employee’s profile photo.

This makes the profile feel more personal and easier to recognize.

Employees are more than just names in a list. Their profile helps coworkers know who they are.


Employee name

The profile shows the employee’s full name.

Example:

Alex Thompson


Role and username

Under the name, the profile shows the employee role and username.

Example:

Team Member · @alex.t

This helps coworkers understand the person’s role and how they appear inside Pebb.


Send message

The Send message button starts a direct chat with the employee.

This connects the People Directory directly with Team Chat.

For example:

A manager finds an employee in the directory and sends them a message.

A new hire opens their manager’s profile and starts a chat.

A hotel front desk employee searches for maintenance and messages the right person.

A construction worker finds the site supervisor and asks a question.

This makes the directory practical, not just informational.


Branch

The Branch card shows where the employee belongs.

Example:

Main Office

This helps employees understand the person’s location or branch.

For multi-location companies, this is very important.

A company may have employees in:

Main Office
NY Store
Boston Branch
Hotel Downtown
Warehouse 2
Construction Site A

The branch field gives location context at a glance.


Team

The Team card shows which team the employee belongs to.

Example:

Operations Team

This helps employees understand the person’s department, function, or group.

Examples:

Operations Team
Sales Team
Support Team
Kitchen Team
Housekeeping
Maintenance
Field Team
Warehouse Team


Birthday

The Birthday card shows the employee’s birthday.

Example:

May 02

This can help with team culture, celebrations, birthday posts, and employee recognition.


Manager

The Manager card shows who manages the employee.

Example:

Thomas Miller

This is useful when someone needs to know who to contact about an employee, schedule, approval, or department question.


Bio

The Bio section gives employees a place to share a short personal or work-related description.

Example:

“Always ready to lend a hand and learn something new.”

The bio can help teams feel more connected, especially when employees work across different locations or rarely meet in person.


Employee posts feed

The profile can include the employee’s posts feed.

For example:

“Alex Thompson’s posts feed”

If the employee has shared posts, they can appear here.

If they have not posted yet, the profile may show:

“No posts yet. Posts shared by this member will appear here.”

This gives the profile a more complete view of the employee’s activity inside Pebb.


Employee management menu

The three-dot menu on each employee row gives access to user management actions.

Depending on permissions, admins or managers may see:

View user
Edit user
Set as Admin
Set as Manager
Delete user


View user

View user opens the employee’s profile.

Use this when you want to see more information about the employee.


Edit user

Edit user lets authorized users update employee details.

This may include information such as:

Name
Role
Team
Branch
Manager
Profile details
Other user information

This is useful when someone changes position, moves to another branch, joins a new team, or needs their profile corrected.


Set as Admin

Set as Admin gives the user admin permissions.

Admins usually have higher access across the organization and can manage important settings, users, and features.

This should be used carefully.

Example:

A company may set an operations leader or HR manager as an admin.


Set as Manager

Set as Manager gives the user manager-level permissions.

Managers may have access to people management, team operations, approvals, or feature permissions depending on the organization setup.

Example:

A hotel department lead, store manager, site supervisor, or restaurant manager may be set as a manager.


Delete user

Delete user removes the employee from the organization.

This should be used carefully, usually when an employee leaves the company or was added by mistake.


People Directory on mobile

The People Directory is available on the Pebb mobile app.

Employees can:

Search for coworkers
View the organization directory
Filter by team or branch
Open employee profiles
Send messages
View role, branch, team, manager, birthday, and bio
Use the directory while away from a desktop

This is especially important for frontline teams.

A retail employee can find a manager from their phone.

A restaurant worker can message a team lead before a shift.

A hotel employee can find someone from maintenance.

A construction worker can open a supervisor’s profile on-site.

A warehouse employee can look up a teammate during the workday.

Mobile access turns the directory into a real working tool.


Common use cases

Retail stores

Retail companies can use the People Directory to organize employees by branch and team.

Example:

A cashier at the NY Store needs to contact someone from the Operations Team. They open the directory, filter by Operations Team, find the right person, and send a message.


Restaurants

Restaurants can use the directory to help employees find managers, shift leads, kitchen staff, and front-of-house team members.

Example:

A new server wants to know who the operations manager is. They open the directory, search Sarah Johnson, open her profile, and send a message.


Hotels

Hotels can use the directory across departments like Front Desk, Housekeeping, Maintenance, Food & Beverage, and Security.

Example:

A front desk employee needs help with a guest room issue. They open the directory, search for a maintenance employee, and message them directly.


Construction companies

Construction companies can use the directory to organize field workers, site managers, project managers, and office staff.

Example:

A worker on Construction Site A needs to know who manages the site. They open the org chart, find the manager, and contact them from mobile.


Warehouses

Warehouses can use the directory for operations teams, loading teams, inventory teams, and shift leads.

Example:

A night shift employee needs to contact the inventory lead. They search the directory and send a message without needing a phone number.


Office teams

Office teams can use the directory to understand reporting lines, teams, and employee profiles.

Example:

A new employee opens the org chart to understand who reports to whom, then opens profiles to learn names, roles, and teams.


Best practices for using the People Directory

Keep employee profiles updated.

Make sure every employee has the correct role or title.

Assign each employee to the right team.

Assign each employee to the right branch.

Add managers so the org chart is useful.

Encourage employees to upload profile photos.

Use bios to make profiles more personal and helpful.

Use the directory instead of asking around for contact details.

Use filters when searching inside larger organizations.

Use the org chart to help new hires understand the company.

Limit admin and manager permissions to trusted users.

Remove users when they leave the company.

Use the mobile app so employees can find people during the workday.


People Directory vs Team Chat

The People Directory helps employees find people and understand who they are.

Team Chat helps employees communicate with those people.

They work together.

For example:

Search for a coworker in the People Directory.

Open their employee profile.

Check their role, team, branch, and manager.

Click Send message.

Continue the conversation in Team Chat.

This makes Pebb more connected. Employees do not need to know someone’s phone number or email address to reach them.


People Directory vs Spaces

The People Directory is organization-wide.

Spaces are focused work areas for specific teams, branches, departments, or projects.

The directory helps everyone understand the full organization, while Spaces help teams do focused work.

For example:

The People Directory shows all employees.

The NY Store Space includes only NY Store members and features.

The Operations Team Space includes only operations members and tools.

The Everyone Space includes all employees for company-wide updates.

Together, People Directory and Spaces make it easier to organize people and work inside Pebb.


Why teams use the People Directory in Pebb

The People Directory gives companies one clear place to find employees, view profiles, understand teams and branches, see managers, browse the org chart, and start conversations.

Employees can search for coworkers, open profiles, send messages, and learn who belongs where from web or mobile.

Managers and admins can invite people, edit users, assign admin or manager roles, and keep the organization structure accurate.

Because the People Directory is organization-wide, it helps connect everyone across branches, departments, job sites, and teams.

For frontline and office teams, Pebb’s People Directory makes it easier to know who’s who, contact the right person, and build a more connected workplace.

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