Welcome aboard!
As an admin, you’re the one who sets the tone for how your team connects, collaborates, and operates inside Pebb — the all-in-one work app that brings communication, operations, and engagement together in one simple platform.
This short guide will help you understand the basics, see what’s possible, and get your organization up and running fast.
🧭 What Is Pebb?
Pebb is your company’s digital home — a single app where your team can chat, share updates, manage tasks, schedule shifts, track time off, and store company knowledge.
It’s built for both frontline and office teams, so everyone stays in sync, wherever they work.
You can think of Pebb as a mix of:
💬 WhatsApp-style chat (but for work! no phone number)
🗞️ Facebook-style feed for company updates
🗂️ Google Drive & Wiki for files and policies
📋 Trello-style tasks to assign, track, and complete work easily
📅 Scheduling tools for shifts, PTO, and events
All in one place.
⚙️ What You Can Do as an Admin
As an admin, you control how your workspace is structured and who has access to what. Here’s what you can do:
🏢 1. Set Up Your Organization
When you first log in, Pebb will ask for your company name, logo, and branches or teams.
This helps employees find and join the right groups automatically during onboarding.
Example:
If your company has Stores, HQ, and Drivers, create these as teams and branches. When someone joins, they’ll select where they belong — and Pebb adds them to the right Spaces automatically.
🧩 2. Create Spaces for Teams or Topics
Spaces are where collaboration happens.
Each Space is like a mini-workspace with its own tools: Chat, News Feed, Wiki, Tasks, Files, Links, Events, and more.
You can decide which features each Space includes — it’s fully customizable.
Examples:
“Managers” Space: Tasks, Files
“Everyone” Space: News Feed (For updates and polls), Events, Wiki, Photos
“Kitchen Staff” Space: Shifts, Tasks, Links
“New Employees Onboarding” Space: Create an Everyone Space that includes everything new hires need — right inside the Wiki, Files, and News Feed sections.
Post a friendly welcome message in the News Feed with clear next steps, like:
“Welcome to the team! 👋 Start by reading all the topics in the Wiki, then open learning-2026.pdf in the Files section. Once you’re done, drop a comment below to let us know you’ve completed onboarding!”
Social Space: A casual spot for fun posts, polls, and photos — helping build culture and engagement.
Group chats: Everyone, Ops Team, Kitchen staff, etc.
💡 Tip: Create one “Everyone” Space for company-wide communication and smaller Spaces for teams or branches.
💬 3. Chat and Communicate
Start real-time conversations with individuals or groups.
Use chat (or call feature) for quick updates (“Running late to the 10am meeting”) and the News Feed for bigger moments (“New policy update” or “Happy Birthday, John!”).
Chats are searchable and stored forever, so nothing gets lost.
🗞️ 4. Share Company Updates & Polls
The News Feed works like your company’s private social network — post updates, run polls, or celebrate wins.
Employees can comment and react, helping boost engagement and culture.
Examples:
“New store opening next week 🎉”
“Vote for next month’s team event!”
“Reminder: payroll closes Friday.”
📅 5. Manage Shifts, PTO & Time Tracking
From the Operations side, you can:
Create and manage Shift Schedules for your teams
Track and manage Employee Time-Off (PTO)
Soon, you’ll also be able to Clock-In directly from Pebb
It’s all connected, everyone gets notifications right away for everything they need to know — no spreadsheets or separate tools needed.
📚 6. Build a Knowledge Base
Every company needs a place for the important stuff — policies, guides, onboarding documents, etc.
That’s what the Wiki is for. You can create Topics like “Safety Procedures”, “Payroll Info”, or “Training Materials”, and keep everything searchable and up to date.
📸 7. Keep the Culture Alive
Use Photo Albums and Events to share moments that matter.
Upload pictures from the week, plan celebrations, or create a monthly team event everyone can see on the calendar.
👥 8. People & Profiles
The People tab is your organization’s directory — a complete view of everyone in one place.
From here, you can easily find colleagues, explore their profiles, or update your own.
Every employee has a live profile that includes their name, photo, role, team, manager, and contact info, helping everyone get to know who’s who.
As an admin, you have full control:
Edit any user’s profile details (name, role, team, branch and manager).
Add or update employee photos to make your directory more engaging.
Search instantly by name, branch, or role to find anyone in seconds.
💡 Tip: Encourage your team to complete their profiles — it makes collaboration easier, especially for new hires learning who’s who.
🔐 9. Permissions
Each Space in Pebb can have its own admins.
As the organization admin, you can click on the faces profile inside each space, and change the role of each user.
This gives flexibility — for example, you can make team leads admins in their own Space (like “Sales” or “Front Desk”) so they can manage posts, tasks, or members without having control over the whole platform.
Example:
The “Restaurant Managers” Space can have its own admin (like the head manager), while “Kitchen Staff” and “Front of House” Spaces can each have their own leaders managing tasks and shifts independently.
🏢 Organization-Level Admins
You can also assign Organization Admins — users who can manage things across the entire company.
Organization admins can:
Create or delete Spaces
Edit organization info (logo, branches, teams)
Manage billing and subscription settings
View all Spaces and analytics
Example:
You might assign your HR lead or operations manager as an Organization Admin so they can oversee everything, while team managers focus on their specific Spaces.
🚀 Getting Started in 3 Steps
1️⃣ Create your first Spaces (start with “Everyone” and one or two team Spaces).
2️⃣ Invite your team — share the invite link so everyone joins easily.
3️⃣ Post your first message — a quick “Welcome to Pebb!” note works great.
💡 Pro Tip
You don’t have to set everything up at once.
Start small — a chat, a post, a few spaces — and your team will grow into it naturally.
🔔 Notifications & Privacy Settings
Staying connected in Pebb is easy — you’ll automatically get notifications for new messages, posts, and updates.
By default, you’ll receive:
Mobile push notifications via the Pebb app
Email notifications for important updates or mentions
You have full control over how much you want to hear from Pebb:
Mute a Space: Go into any Space → click the three dots (⋯) → Mute notifications to stop alerts from that Space.
Mute a Chat: Open the chat → click the info (ℹ️) icon → Mute to silence it separately.
As an admin, you also control contact visibility for your organization.
You can decide whether users’ contact info (like email or phone number) should be visible to others.
This setting is disabled by default for privacy, but you can change it anytime under Account Settings.
❤️ We’re Here to Help
If you get stuck or have an idea, just reach out through chat — we’ll get back to you personally.
Next step:
👉 Read Getting Started for Team Members to help your team understand how to use Pebb day to day.
