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📚 Communication & Engagement Explained

Discover how to keep your team aligned and engaged with posts, chats, clubs, and recognition tools—all designed to bring daily communication into one place.

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1. How to Use the News Feed to Keep Everyone Updated

Introduction

The News Feed is the heartbeat of Pebb. It’s where your team sees updates, celebrates wins, and stays in the loop—whether they’re in the office or on the frontline. Think of it as your company’s private social media feed, but focused on work, culture, and communication.

Posting in the Feed

  • Who can post? Anyone in your organization. Leaders often use it for announcements, while employees use it to share updates, shoutouts, or ideas.

  • What can I post? Text, photos, GIFs, videos, or links. Add polls to make posts interactive.

  • When should I post? Use the feed for updates that should be visible to everyone (policies, wins, event reminders).

Q&A:

Q: How is the feed different from chat?

A: Chat is for quick back-and-forth. The feed is for updates you don’t want to get buried.

Q: Can I tag people in a post?

A: Yes—use @mention to notify them directly.

Q: Can we pin important posts?

A: Yes. Admins can pin posts so they stay visibility right inside the Knowledge Library pinned posts Topic.

Q: What kind of posts drive engagement?

A: Celebrations (birthdays, promotions), company wins, polls, event photos, policy updates, and “day in the life” moments.

Real Example: HR posts about the new parental leave policy. Employees comment below with questions, instead of sending dozens of emails.


2. Creating Group Chats and Clubs for Projects and Teams

Introduction

Pebb gives you two main spaces for collaboration: Chats and Clubs. Both are powerful, but they serve different purposes.

Group Chats

  • Perfect for fast, focused conversations.

  • Supports text, files, images, voice notes, and calls.

  • Great for small teams, task forces, or urgent issues.

Clubs

  • Clubs are organized spaces for departments, projects, or interests.

  • Each club has its own feed, files, calendar, events, apps, tasks, and chat.

  • They’re ongoing hubs—not just short conversations.

Q&A:

Q: When should I use a chat vs. a club?

A: Use a chat if you’d normally send a group text. Use a club if you need an ongoing shared space with posts, files, and discussions.

Q: Can I create both?

A: Yes—you can start a chat for day-to-day chatter and a club for the bigger picture.

Q: Can clubs be private?

A: Yes. Clubs can be open (anyone can join) or private (invite-only).

Q: Can I share files in clubs?

A: Absolutely—files uploaded to clubs stay organized and easy to find later.

Real Example: The marketing team creates a “Product Launch 2025” club. It has a pinned timeline, design files in the Knowledge Library, and a feed where team members post campaign updates. At the same time, they keep a smaller group chat for urgent daily check-ins.


3. Using Pebb for Recognition and Celebrations

Introduction

Culture thrives on recognition. With Pebb, it’s easy to celebrate employees in a way that’s public, authentic, and engaging.

Celebrations on the Feed

  • Post a shoutout with a photo or GIF.

  • Tag teammates to highlight their work.

  • Encourage others to add comments and reactions.

Automated Reminders

  • Birthdays and anniversaries can be highlighted so no one forgets.

  • Teams can create a tradition of posting “weekly wins” every Friday.

Q&A:

Q: Can we make celebrations feel fun, not corporate?

A: Yes. Add photos, inside jokes, or a funny GIF—Pebb’s reactions make it social.

Q: What if I don’t know when birthdays are?

A: Profiles can include birthdays and work anniversaries. Admins can also post reminders.

Q: Can recognition posts be private?

A: By default, they’re public in the feed, but you can always send a private message or create a small club for team-only celebrations.

Q: How does recognition impact engagement?

A: McKinsey research shows recognition is one of the top drivers of employee motivation. A simple public post can have outsized impact.

Real Example: A branch manager posts: “Huge shoutout to Maria for handling last week’s rush with a smile. Couldn’t have done it without you!” The post gets 50 likes and a thread of thank-you comments—lifting morale across the team.

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