Before we begin, learn how Pebb compares to Workplace and explore all its features here 👉 Features Explained
🛠️ Migration Overview
In just a few steps, you’ll:
1. Export your Workplace data.
2. Grant Pebb access to retrieve your Workplace data.
3. Submit your details and wait for your Pebb organization space to be set up with everything from Workplace.
📦 After the Migration
• You’ll receive access to your new Pebb organization with everything migrated and organized.
• You’ll have time to review, clean up, or rearrange anything (e.g., delete old groups, remove unwanted users or posts).
• Once ready, your team can start using Pebb. Each employee logs in with the same email they used on Workplace using a temporary password we provide (which they’ll reset on first login).
• Your Workplace account remains fully functional during and after the migration — you control when to fully switch over.
❓ Frequently Asked Questions
Can we exclude older posts or content from the migration?
Yes! You can specify a date range, and we’ll migrate only the relevant content.
Can we review the content before inviting our team to Pebb?
Absolutely — you’ll have full access to organize and review the space before anyone else joins.
Is there an extra cost for migration?
Migration is free of charge for Premium plan customers.
What if we need help completing the steps?
We offer hands-on assistance — we can even log in to your Workplace account (with your permission) and handle it for you, free of charge.
🚀 Your 3-Step Migration Guide
Step 1: Export Your Workplace Data
Follow the video below to export your Workplace data.
Step 2: Retrieve Your Job ID
After exporting your data:
• Go to the Export Jobs tab in Workplace under the Download Workplace data tab.
• Open the relevant job.
• Copy the Job ID from the browser URL.
• Keep this ID for later.
*You don’t have to wait for the job to finish.
Step 3: Grant Pebb Access
• Follow the steps in the video below to grant Pebb access to pull your Workplace data.
• Make sure to copy the access token for later.
Step 4: Submit Your Migration Details
Send an email to [email protected] with:
✅ Your Job ID
✅ Your Access Token
Step 5: Data Migration to Pebb
Once we receive your details, your Workplace data will be imported into your Pebb organization space within 10 business days.
If you have any questions, feel free to reach out. We’re here to help! 🚀