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Important Post Feature

Understand how to highlight critical announcements and notify all employees

Updated over a week ago

The Important Post feature enables administrators and managers to highlight critical announcements within the organization's communication feed. Marking a post as "Important" ensures that it captures the attention of all employees and confirms that they have read it.
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Key Features

  1. Visual Highlighting

    • Orange Circle Indicator: Important posts are distinguished by an orange circle around them in the feed, making them stand out from regular posts.
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  2. Priority Placement

    • Top of the Feed: These posts appear first on every user's Pebb app feed, ensuring immediate visibility.
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  3. Instant Notifications

    • Push Notifications: A notification is sent to all employees' phones when an important post is published, alerting them right away.
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  4. Acknowledgment Requirement

    • "Acknowledge" Button: Users must click the "Acknowledge" button on the post to confirm they have read it. This feature allows managers to track who has seen the information.

Benefits

  • Immediate Communication: Quickly disseminate urgent news, updates, or instructions to the entire organization.

  • Accountability: Ensure all employees have received and acknowledged important information.

  • Enhanced Engagement: Encourage employees to stay informed and connected with organizational developments.

Examples of Important Posts

  1. Emergency Announcements

    • Example: "🚨 Urgent: Due to severe weather conditions, all offices will be closed today. Please work remotely and stay safe."

  2. Policy Updates

    • Example: "πŸ“ƒ Important Update: The company has revised the remote work policy. Please review the attached document and acknowledge receipt."

  3. Critical Deadlines

    • Example: "⏰ Reminder: The deadline for submitting project reports is tomorrow at 5 PM. Ensure all deliverables are submitted on time."

  4. Security Alerts

    • Example: "πŸ”’ Security Alert: We've detected a phishing attempt targeting company emails. Do not click on suspicious links and report any unusual activity."

  5. Mandatory Meetings

    • Example: "πŸ“… All-Hands Meeting: A mandatory company-wide meeting is scheduled for Monday at 10 AM. Please acknowledge and mark your calendars."

How to Use the Important Post Feature

For Administrators and Managers

  1. Create a New Post

    • Navigate to the posting section and compose your message as usual.

  2. Mark as Important

    • Before publishing, select the "Mark as Important" option to designate the post.

  3. Publish the Post

    • Once published, the post will have an orange circle around it, send notifications to all users, and require acknowledgment.

For Employees

  1. Check Notifications

    • Ensure that push notifications are enabled on your device to receive important alerts.

  2. Identify Important Posts

    • Look for posts with an orange circle at the top of your feed.

  3. Read and Acknowledge

    • Carefully read the important post and click the "Acknowledge" button to confirm you've seen it.

Best Practices

  • For Managers

    • Use the Important Post feature judiciously for messages that require immediate attention.

    • Monitor acknowledgment statuses to follow up with employees who haven't confirmed receipt.

  • For Employees

    • Regularly check your Pebb app and notifications to stay updated.

    • Acknowledge important posts promptly to confirm your awareness.

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